iTunes:
A
Known
issue:
Sometimes
iTunes
plays
the
stream
intro
and
then
something
other
than
the
live
stream.
This
is
related
to
the
way
iTunes
handles
links
to
streaming
playlists.
Unlike
all
other
players,
iTunes
just
dumps
the
stream
into
the
general
library
and
sometimes
doesn't
keep
the
intro
and
the
stream
together.
To
fix:
In iTunes -> General Preference, make sure to check box to "Use iTunes as the default player for audio files".
Sort your music library by Song Name.
Windows
Media
Player
and
Vista
Known
bug:
After
upgrading
to
Windows
Media
Player
11
(as
part
of
the
Vista
upgrade)
Windows
Media
Player
may
become
unable
to
stream
audio.
When
WMP
tries
to
connect
to
an
audio
stream
it
pops
up a
dialog
message
which
says
"the
specified
protocol
is
not
supported"
or
"There
is a
problem
with
the
URL
or
file
you
are
trying
to
open
or
play.
If
you
are
trying
to
open
an
URL,
the
URL
may
not
be
valid...".
Fix
1:
Go to your Windows Media Player local user profile application folder (eg. "C:\users\Your UserName\AppData\Local\Microsoft\Windows Media")
Rename the "11.0" folder to something else.
Try again.
Fix2:
Open Windows Media Player.
On the menu, select Tools ---> Options ---> Network.
Change the Proxy for Protocol HTTP from Use Proxy Settings of the Web Browser to Autodetect Proxy Settings.
Can't
Connect
Many
types
of
interruptions
between
your
computer,
your
player,
your
computer's
OS,
your
local
network,
your
ISP
and
the
Public
Interactive
streaming
server
can
exist
and
cause
trouble.
Often
the
interruption
is
temporary.
Please
try
to
connect
a
few
times
at
different
times
of
the
day,
if
possible.
Still
Can't
Connect
If
you
continue
to
have
trouble
listening
to
the
stream,
consider
reinstalling
or
upgrading
your
player.
Installing
the
latest
player
software
solves
most
online
audio
or
video
problems.
The
stream
seems
to
be
playing,
but
I
can't
hear
anything.
Due
to
national
program
restrictions,
RIAA
licensing
requirements
and
other
factors,
stations
may
not
have
rights
to
stream
all
the
content
that
they
have
the
rights
to
air.
Also,
double-check
the
volume
settings
on
your
computer.
When
I
listen
to
the
live
stream,
the
sound
skips,
cuts
out
or
buffers.
If
the
player
doesn't
have
enough
network
bandwidth,
it
will
buffer.
Solutions: Try increasing your player's buffering setting, closing other applications and/or rebooting your computer. Or try the stream again later, during off peak times.
Slow connection: You may not have a fast enough Internet connection to reliably listen to audio online. The stream is configured so that an audience member with a 28.8 kbps modem can listen, but for best results, we recommend a higher connection speed, at least 56 kbps.
Slow computer: If your computer is old, it might be too slow to play the stream regardless of what else it's doing. Or, if you have lots of other programs open, they may be using too much processor time and/or RAM for the player to work properly.
Internet congestion can slow down the delivery of the stream, make it difficult for you to connect or cause buffering. We suggest you keep trying or try again later. If you repeatedly have difficulty connecting, please notify your ISP -- there are often quick fixes they can make when they learn about your issue.
Local congestion: local bandwidth (on your computer or local network) is shared between all open applications and the player. Closing applications may reduce buffering. To see what proportion of your available bandwidth you're using, right-click on the Microsoft Windows Media Player status bar and view statistics.
Why
does
the
stream
stop
playing
after
a
certain
amount
of
time?
The
stream
is
set
up
to
stop
after
a
certain
amount
of
time
because
our
station
pays
for
the
amount
of
audio
streamed
each
month.
Users
who
log
onto
the
stream
and
leave
their
computers
for
extended
periods
of
time
increase
our
costs.
We
apologize
for
the
inconvenience
and
appreciate
your
help
in
controlling
our
costs.
I
recently
upgraded
my
browser
and
now
the
stream
won't
play. In
most
cases,
the
player
needs
browser
plug-ins
installed
in
order
to
work
correctly.
If
you
upgrade
your
browser
or
switch
browsers,
the
live
stream
may
stop
working.
Re-install
the
appropriate
player
software
using
your
new
browser.
What
are
the
system
requirements
for
a
PC?
Pentium 90 MHz (or greater) with 32 MB RAM
Win 95, 98, 2000, NT, XP or higher
Sound card and external speakers or headphones
28.8 Kbps modem or greater (we strongly recommend a faster connection)
Browser:
Internet Explorer 5.0 or higher
Netscape Navigator v. 4.72 or higher.
What
are
the
system
requirements
for
a
Macintosh?
Power PC Macintosh 603e 180 MHz or higher processor or greater, with at least 32 MB RAM
System 8.1 or higher
Virtual Memory turned on
10 MB of free hard disk space
Sound card and speakers or headphones
28.8 kbps modem or greater (we strongly recommend a faster connection)
Browser:
Internet Explorer 5 or higher
Netscape Navigator v. 4.72 or higher, excluding Netscape 6
